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**Terms and Conditions**
1. **Order Placement and Deadlines:**
- Orders placed on https://certify-apostille-cyprus.com are subject to processing during business days only. Business days exclude weekends and public holidays.
- Order deadlines apply exclusively to business days, and the processing time begins from the next applicable business day after the order is placed.
2. **Order Acceptance:**
- We reserve the right to accept or decline any order at our discretion. Orders may be declined due to various reasons, including but not limited to incomplete information, legal constraints, or inability to provide the requested service.
3. **Service Description:**
- The services offered on this website pertain to document certification and apostille services related to Cyprus. Detailed descriptions of each service are available on the respective service pages.
4. **Payment and Refunds:**
- Payment for services is required in full at the time of order placement. Refunds may be issued in accordance with our Refund Policy, which is available on the website.
5. **Document Submission:**
- Customers are responsible for providing accurate and complete information and documents required for the requested services. Inaccurate or incomplete information may result in delays or rejection of the order.
6. **Privacy Policy:**
- We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy.
7. **Cancellation Policy:**
- Orders can be canceled within a specified timeframe, as indicated in our Cancellation Policy. Please refer to the policy for details on eligibility and any applicable fees.
8. **Communication:**
- Customers agree to receive communication from us regarding their orders, updates, and promotional offers via email or other forms of communication provided during the order process.
9. **Limitation of Liability:**
- Our liability is limited to the cost of the services provided. We are not responsible for any consequential, incidental, or indirect damages arising from the use of our services.
10. **Governing Law:**
- These terms and conditions are governed by the laws of Cyprus. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.
By placing an order on https://certify-apostille-cyprus.com, you acknowledge that you have read, understood, and agreed to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice. It is the responsibility of the customer to review these terms periodically.
**Refund Policy**
1. **Refund Eligibility:** - Refunds are applicable only under specific circumstances. Eligibility for a refund is determined by the type of service and the stage of processing. Please review the following criteria to understand refund eligibility.
2. **Service Not Provided:** - If, for any reason, we are unable to provide the requested service, a full refund will be issued. This may include situations where documents cannot be processed due to legal restrictions or unforeseen circumstances.
3. **Cancellation within the Specified Period:** - Customers may be eligible for a full or partial refund if they cancel their order within the specified cancellation period. The cancellation period and applicable fees are detailed on the Cancellation Policy page.
4. **Inaccurate or Incomplete Information:** - If a refund is requested due to our inability to process an order caused by inaccurate or incomplete information provided by the customer, a partial refund may be issued, excluding any processing fees.
5. **Refund Process:** - To request a refund, customers must contact our customer support team via email at orders@certify-apostille-cyprus.com. Refund requests must include the order number and a detailed explanation of the reason for the refund.
6. **Refund Timeframe:** - Refunds will be processed within a reasonable timeframe. The exact timeframe may vary depending on the payment method and processing capabilities. Customers will be notified once the refund has been initiated.
7. **Non-Refundable Fees:** - Certain fees, such as processing fees or fees associated with third-party services, may be non-refundable. These fees will be clearly outlined during the order process and are not eligible for refund.
8. **Refund Disputes:** - If a customer disagrees with the refund decision, they may contact our customer support team to address any concerns. We are committed to resolving disputes in a fair and timely manner.
9. **Policy Updates:** - This refund policy is subject to change without prior notice. Customers are advised to review the refund policy periodically to stay informed about any updates.
By using our services and placing an order on https://certify-apostille-cyprus.com, you agree to abide by this refund policy. If you have any questions or concerns, please contact our customer support team for assistance.
**Cancellation Policy**
1. **Cancellation Period:**
- Customers may cancel their order within a specified cancellation period, which begins at the time the order is placed. The exact cancellation period is outlined on the website and is dependent on the type of service requested.
2. **Cancellation Fees:**
- Cancellation fees may apply based on the stage of processing the order has reached. These fees cover administrative and processing costs incurred up to the point of cancellation. The specific fees are detailed below:
- **a. Early Cancellation (within 24 hours of order placement):** No cancellation fees.
- **b. Cancellation after 24 hours but before processing begins:** Partial cancellation fees may apply.
- **c. Cancellation after processing has commenced:** Full or substantial cancellation fees may apply.
3. **Requesting Cancellation:**
- Customers must request cancellation via email at orders@certify-apostille-cyprus.com. The request should include the order number and a clear explanation for the cancellation.
4. **Refund Process:**
- Refunds resulting from cancellations will be processed within a reasonable timeframe. The exact timeframe may vary depending on the payment method and processing capabilities. Customers will be notified once the refund has been initiated.
5. **Non-Cancellable Services:**
- Some services may be non-cancellable once processing has commenced. In such cases, cancellation requests will not be eligible for a refund.
6. **Policy Updates:**
- This cancellation policy is subject to change without prior notice. Customers are advised to review the cancellation policy periodically to stay informed about any updates.
7. **Dispute Resolution:**
- If a customer encounters issues with the cancellation process or fees, they may contact our customer support team for resolution via email at orders@certify-apostille-cyprus.com. We are committed to addressing concerns in a fair and timely manner.
By placing an order on https://certify-apostille-cyprus.com, you acknowledge that you have read, understood, and agreed to abide by this cancellation policy. If you have any questions or concerns, please contact our customer support team for assistance.
**Disclaimer Policy**
1. **Service Limitations:**
- The services provided by https://certify-apostille-cyprus.com are subject to legal and regulatory constraints. We reserve the right to refuse or limit services based on these constraints, and we do not guarantee the availability or success of all services.
2. **Accuracy of Information:**
- While we strive to provide accurate and up-to-date information, we do not warrant the completeness, accuracy, or reliability of any information on the website. Users are encouraged to verify information independently.
3. **Legal Compliance:**
- Customers are responsible for ensuring that the services requested comply with all applicable laws and regulations. We do not assume any responsibility for legal consequences arising from the use of our services.
4. **Third-Party Services:**
- Our website may contain links to third-party websites or services. We do not endorse or guarantee the content, accuracy, or security of these third-party sites. Users should review the terms and policies of such sites independently.
5. **Service Results:**
- While we make every effort to provide efficient and reliable services, we do not guarantee specific outcomes or results. The success of services may depend on external factors beyond our control.
6. **Communication Security:**
- While we employ measures to secure communication and data transmission, we do not guarantee the security of information transmitted over the internet. Users are advised to take precautions when sharing sensitive information.
7. **Policy Changes:**
- This disclaimer policy is subject to change without prior notice. Users are encouraged to review the disclaimer periodically for updates. Continued use of the website constitutes acceptance of any changes to the disclaimer.
8. **No Attorney-Client Relationship:**
- The information and services provided on the website do not constitute legal advice. No attorney-client relationship is formed by using our services or accessing information on the website.
9. **Limitation of Liability:**
- We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or information provided on the website.
By using https://certify-apostille-cyprus.com, you acknowledge that you have read, understood, and agreed to abide by this disclaimer policy. If you have any questions or concerns, please contact our customer support team for assistance.
**Corporate Policy**
1. **Ownership and Affiliation:**
- Certify Apostille Cyprus is a service provided by Cyelcor Ltd. The terms "we," "us," or "our" refer to Cyelcor Ltd., the corporate entity behind Certify Apostille Cyprus.
2. **Mission Statement:**
- Our mission is to provide reliable and efficient document certification and apostille services for individuals and businesses in Cyprus, ensuring compliance with legal requirements and international standards.
3. **Corporate Responsibility:**
- Cyelcor Ltd. is committed to conducting business ethically and responsibly. We strive to meet the highest standards in transparency, integrity, and customer satisfaction.
4. **Service Excellence:**
- Certify Apostille Cyprus is dedicated to delivering high-quality services to our customers. We aim to streamline the document certification process, providing a user-friendly experience with prompt and accurate results.
5. **Legal Compliance:**
- Cyelcor Ltd. and Certify Apostille Cyprus operate in full compliance with the laws and regulations of Cyprus. We are committed to upholding legal and ethical standards in all aspects of our business.
6. **Data Protection and Privacy:**
- We prioritize the security and privacy of customer information. Our data handling practices adhere to relevant privacy laws, and our commitment to protecting personal information is outlined in our Privacy Policy.
7. **Employee Conduct:**
- Our employees are expected to uphold the values and standards set forth by Cyelcor Ltd. Professionalism, integrity, and dedication to customer service are core principles guiding our team.
8. **Continuous Improvement:**
- Cyelcor Ltd. is dedicated to continuous improvement in all aspects of our operations. We actively seek feedback from customers and stakeholders to enhance our services and processes.
9. **Community Engagement:**
- We recognize our role within the community and strive to contribute positively. This includes supporting local initiatives, fostering partnerships, and being environmentally conscious in our business practices.
10. **Conflict of Interest:**
- Employees of Cyelcor Ltd. are expected to avoid situations that could lead to conflicts of interest. Any potential conflicts should be disclosed and appropriately managed to ensure fair business practices.
11. **Communication Channels:**
- Open and transparent communication is encouraged within the organization and with external stakeholders. Employees should use designated channels for reporting concerns or seeking clarification on corporate policies.
12. **Policy Updates:**
- This corporate policy is subject to periodic review and updates. Employees and stakeholders will be notified of any changes, and the latest version will be made available on our website.
By engaging with Certify Apostille Cyprus, customers and stakeholders acknowledge the association with Cyelcor Ltd. and agree to abide by the principles outlined in this corporate policy. If you have any questions or concerns, please contact us through the provided channels.
**Jurisdiction Policy**
1. **Legal Jurisdiction:**
- The services provided by Certify Apostille Cyprus, operated by Cyelcor Ltd., are governed by the laws of the Republic of Cyprus. Any legal matters or disputes arising from the use of our services fall under the jurisdiction of the Republic of Cyprus.
2. **Applicable Laws:**
- All aspects of our operations, including but not limited to service provision, data protection, and dispute resolution, adhere to the legal framework of the Republic of Cyprus. Users are subject to and agree to comply with these laws when using our services.
3. **Dispute Resolution:**
- In the event of a dispute, users agree to resolve the matter through negotiation and, if necessary, through legal channels within the Republic of Cyprus. Alternative dispute resolution methods may be considered as agreed upon by both parties.
4. **Regulatory Compliance:**
- Certify Apostille Cyprus and Cyelcor Ltd. are committed to complying with all relevant laws and regulations in the Republic of Cyprus. This includes any legal requirements related to document certification, apostille services, and data protection.
5. **Data Protection:**
- Our data protection practices align with the laws and regulations of the Republic of Cyprus. Users' personal information is handled in accordance with the applicable data protection laws, and our Privacy Policy provides details on how we collect, use, and protect such information.
6. **Legal Notices:**
- Any legal notices, notifications, or communications regarding the use of Certify Apostille Cyprus services will be served to users through the designated communication channels specified on our website, in accordance with the legal requirements of the Republic of Cyprus.
7. **Updates to Jurisdiction Policy:**
- This jurisdiction policy is subject to periodic review and updates. Users are advised to check for any changes, and continued use of our services implies acceptance of the latest version of this policy.
8. **Alternative Jurisdictions:**
- Users who access Certify Apostille Cyprus from locations outside the Republic of Cyprus acknowledge that they do so voluntarily and are responsible for complying with the local laws applicable in their jurisdiction.
By using Certify Apostille Cyprus services, users acknowledge and agree to be bound by the jurisdiction policy outlined here. If you have any questions or concerns regarding this policy, please contact us through the provided communication channels.
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